International Shipping
I ship worldwide, all countries included.
Payments
I accept all major debit and credit cards. I do not accept PayPal.
Shipping Provider
I use the Royal Mail (only) to ship all my orders.
UK orders are shipped using Royal Mail Signed For 1st Class service.
Orders outside the UK/International are shipped using Royal Mail’s International Tracked service.
Shipping Fees
I do my best to get your parcels to you at the lowest cost but it’s important that I ship my precious work in a safe and secure way. This is why all my parcels are sent with a Royal Mail tracking number option. I ship using a flat rate/per parcel fee, not a price per product fee. This lets me keep shipping fees low when you place large orders which consist of lots of small items.
You can therefore order lots of small and light weight items and my flat rate shipping fee will not increase per parcel.
Please note, note if you order several heavier items together in one order, the overall shipping fee will increase slightly. This is to cover the correct Royal Mail shipping fees for heavy parcels.
Shipping fees will be applied when you head to check out.
Flat Rate Shipping Fees
UK £5.00
All Other Countries £16.00
Australia £19.00
Estimated Shipping Schedule
I dispatch orders within 2–3 working days of receiving them. If I am away from my studio teaching, it may be a little longer. If you have any concerns or questions about your order, or if you need an order sent very quickly please contact me.
UK orders should take no longer than 1–2 working days to arrive.
International orders usually take 7–10 working days to arrive.
Shipping Confirmation Emails
When your order has been shipped by me Jessie, you will get a shipping confirmation email from me Jessie This email will include a unique Royal Mail tracking code.
Please enter this code in to Royal Mail to track your parcel.
Typos
Sometimes we are in a hurry and accidentally type in an incorrect shipping address or post code. I will always do my best to check for any mistakes. But if typos get through my shipping system, packages can go missing. In such situations, I do not take any responsibility for missing parcels. Please contact me straight away if you notice a typo on your order. I will do my very best to correct any typos before shipping takes place.
Unclaimed Packages UK
If you are unable to sign for your order at the time of delivery to your address, please note that your local Post/Sorting Offices (UK) will only hold your parcel for 14 days before returning the item to me, the sender. If an unclaimed parcel arrives back to me, in an undamaged state, I reserve the right to charge you a handling fee to cover the return shipping fees.
Unclaimed Packages all Other Countries
If you are unable to sign for your order at the time of delivery to your address, please contact your local Post/Sorting Offices. If an unclaimed parcel arrives back to me, in an undamaged state I reserve the right to charge you a handling fee to cover the return shipping fees.
Custom Fees
Jessie Chorley is not responsible for any customs charges or any import taxes.
Packaging
My shipping fees include a very small percentage towards my beautiful hand-crafted and signature Jessie Chorley packaging. I am passionate about my products arriving in a beautifully hand-wrapped style. All items are lovingly and personally prepared, wrapped and shipped by me Jessie.
Refunds
I do not issue refunds for any items purchased online.
Problems Placing Orders Online
If you are having a problem placing your order via my online shop, please just contact me. I am very happy to help you placed your order. Please have your shopping list ready.
Any questions which I have not covered above? please contact me.
Jessie Chorley